If other methods fail, try uninstalling and reinstalling the HBO Max app on your TV. Ensure that you’re using the correct email address and any other requested details. You can do this by connecting another device to the same network and checking for any connectivity issues.ĭouble-check the information you’re entering for account verification. Verify that your internet connection is stable.
Outdated software can lead to compatibility issues. Follow the prompts to reset your password and regain access.Įnsure that your TV’s firmware and the HBO Max app are up to date. If you’ve forgotten your password, simply click on the “Forgot Password” option on the sign-in page. Here’s a step-by-step troubleshooting guide to help you get back on track: If you find yourself dealing with HBO Max/TV sign-in not working issue, don’t worry as solutions are within reach. Troubleshooting HBO Max TV Sign in Not Working Occasionally, users may face challenges during the account verification step, especially if the provided information does not match the records.